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FJR Motorcycle Forums
Technical & Mechanical Problems
Clutch not disengaging
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<blockquote data-quote="otrfjr" data-source="post: 253624" data-attributes="member: 4661"><p>OK: please, everyone who has had this clutch issue needs to contact the SAME PERSON at Yamaha so that they can't get around denying knowledge of this issue.</p><p></p><p>I suggest we nominate a customer service representative & all of us call and leave a message stating the problem & telling then that we're recording the conversation. I nominate Diana Cortez: 1-800-962-7926 ext. 7484.</p><p></p><p>The we all need to write to Jill Hobbs who is the coordinator for the Yamaha Customer Service Division, 10 Mauchly, Irvine, CA 92618-9853.</p><p></p><p>We all need to do this even if we had a POSITIVE experience with repairs at our dealers (who hopefully corrected a problem that came directly from the factory.</p><p></p><p>Keep copies of both the phone call and the letter. Thems that want to write/call in support of those that are getting the shaft should feel free to do so.</p><p></p><p>Gonna reproduce this post in a separate thread.</p></blockquote><p></p>
[QUOTE="otrfjr, post: 253624, member: 4661"] OK: please, everyone who has had this clutch issue needs to contact the SAME PERSON at Yamaha so that they can't get around denying knowledge of this issue. I suggest we nominate a customer service representative & all of us call and leave a message stating the problem & telling then that we're recording the conversation. I nominate Diana Cortez: 1-800-962-7926 ext. 7484. The we all need to write to Jill Hobbs who is the coordinator for the Yamaha Customer Service Division, 10 Mauchly, Irvine, CA 92618-9853. We all need to do this even if we had a POSITIVE experience with repairs at our dealers (who hopefully corrected a problem that came directly from the factory. Keep copies of both the phone call and the letter. Thems that want to write/call in support of those that are getting the shaft should feel free to do so. Gonna reproduce this post in a separate thread. [/QUOTE]
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FJR Motorcycle Forums
Technical & Mechanical Problems
Clutch not disengaging
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