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Is a FJR a money thing?
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<blockquote data-quote="Bounce" data-source="post: 1452523" data-attributes="member: 257"><p>The current "supply chain" issues make the delays from Germany even longer. I just got a recall done that I got notified about at least a year ago. Got letters from corporate that said parts were available but the dealership (on their waiting list) never called. I called several times (each quarter) without success.</p><p></p><p>Corp droogie called in an attempt to court me in to upgrade my car to a 2023 (mine's 2017). I told him about the issue. He assigned it to customer satisfaction who sicked a rep on the issue and within the week found another dealership with 4 "kits" in stock.</p><p></p><p>3 hours after arriving, they were done.</p><p></p><p>Still don't plan to trade in but their customer support at Corp level just went up a bit in my eyes.</p></blockquote><p></p>
[QUOTE="Bounce, post: 1452523, member: 257"] The current "supply chain" issues make the delays from Germany even longer. I just got a recall done that I got notified about at least a year ago. Got letters from corporate that said parts were available but the dealership (on their waiting list) never called. I called several times (each quarter) without success. Corp droogie called in an attempt to court me in to upgrade my car to a 2023 (mine's 2017). I told him about the issue. He assigned it to customer satisfaction who sicked a rep on the issue and within the week found another dealership with 4 "kits" in stock. 3 hours after arriving, they were done. Still don't plan to trade in but their customer support at Corp level just went up a bit in my eyes. [/QUOTE]
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Is a FJR a money thing?
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