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FJR Motorcycle Forums
FJR Parts & Accessories Discussions
New Windshield
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<blockquote data-quote="Radrev" data-source="post: 1107490" data-attributes="member: 27944"><p>Living in Connecticut and riding well into the winter and cold weather, I began a search for a new windshield. I settled on a California Scientific shield, ordered a large and a week later it arrived - broken. No damage to the box except holes in the bottom where the bottom points of the windshield went through the box - there was no packing material in the box except for one 18" by 12" piece of bubble wrap stuck to the plastic bag the windshield was in. The protective plastic over the windshield was missing on 1/2 of the windshield. When I asked for a new windshield I got "we know how to ship windshields, UPS damaged this, send us pictures . . " I sent the pictures, I called 24 hours later and windshield has not been shipped and I get "I hope to deal with this tonight". I mentioned the poor packing and the guy gives me "well if you do think we know how to ship windshields, I'll give you your money back . . ." I asked for my money back.</p><p></p><p>Working in customer service for years, this company does not have a clue. I'll start looking again for a windshield from someone else.</p></blockquote><p></p>
[QUOTE="Radrev, post: 1107490, member: 27944"] Living in Connecticut and riding well into the winter and cold weather, I began a search for a new windshield. I settled on a California Scientific shield, ordered a large and a week later it arrived - broken. No damage to the box except holes in the bottom where the bottom points of the windshield went through the box - there was no packing material in the box except for one 18" by 12" piece of bubble wrap stuck to the plastic bag the windshield was in. The protective plastic over the windshield was missing on 1/2 of the windshield. When I asked for a new windshield I got "we know how to ship windshields, UPS damaged this, send us pictures . . " I sent the pictures, I called 24 hours later and windshield has not been shipped and I get "I hope to deal with this tonight". I mentioned the poor packing and the guy gives me "well if you do think we know how to ship windshields, I'll give you your money back . . ." I asked for my money back. Working in customer service for years, this company does not have a clue. I'll start looking again for a windshield from someone else. [/QUOTE]
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