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FJR Classifieds
Dealer & Vendor Feedback Forum
Admore Lighting (www.admorelighting.com)
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<blockquote data-quote="canucklehead-biker" data-source="post: 772690" data-attributes="member: 13964"><p>I bought Admore's LED kit for the Givi E-52 topbox. I ordered online. The next day I got an email from their sales department telling me I could avoid shipping charges and get the online price through a local dealer, if I wanted to pick it up (didn't realize they were located right here in Calgary). I thought that was really excellent follow up, and I was impressed. Picked up the item a couple of days later and installed, then off to CFR.</p><p></p><p>During the trip I started experiencing some odd characteristics, some lights not flashing, etc. Eventually they stopped working and I sent a note to the company when I got back to Calgary.</p><p></p><p>I got a follow-up phone call from them the same day, they worked with me to troubleshoot the issue, and then <strong>sent a rep over to my house</strong> with spares and test equipment to finish sorting out the issue. Can't guarantee they'll do that for everyone (they are located here in Calgary), but I think it reflects their commitment to their customers.</p><p></p><p>Turned out to be a bad controller board, which they replaced, along with a new 90-degree connector in the Givi box. Outstanding support from a company that is clearly determined to ensure complete customer satisfaction.</p><p></p><p>Recommended!</p><p></p><p>Griff</p></blockquote><p></p>
[QUOTE="canucklehead-biker, post: 772690, member: 13964"] I bought Admore's LED kit for the Givi E-52 topbox. I ordered online. The next day I got an email from their sales department telling me I could avoid shipping charges and get the online price through a local dealer, if I wanted to pick it up (didn't realize they were located right here in Calgary). I thought that was really excellent follow up, and I was impressed. Picked up the item a couple of days later and installed, then off to CFR. During the trip I started experiencing some odd characteristics, some lights not flashing, etc. Eventually they stopped working and I sent a note to the company when I got back to Calgary. I got a follow-up phone call from them the same day, they worked with me to troubleshoot the issue, and then [B]sent a rep over to my house[/B] with spares and test equipment to finish sorting out the issue. Can't guarantee they'll do that for everyone (they are located here in Calgary), but I think it reflects their commitment to their customers. Turned out to be a bad controller board, which they replaced, along with a new 90-degree connector in the Givi box. Outstanding support from a company that is clearly determined to ensure complete customer satisfaction. Recommended! Griff [/QUOTE]
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FJR Classifieds
Dealer & Vendor Feedback Forum
Admore Lighting (www.admorelighting.com)
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