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FJR Classifieds
Dealer & Vendor Feedback Forum
Admore Lighting (www.admorelighting.com)
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<blockquote data-quote="Wild72" data-source="post: 921553" data-attributes="member: 10498"><p>I recently ordered their LED kit for the Givi V46, together with the specific FJR harness from a well respected online vendor. Kit was received quickly, however when I went to install it, I found that a couple of necessary connectors were missing. Since the kit had arrived in a sealed Admore box, i figured I would try emailing the manufacturer on a Friday evening to see if they could help.</p><p></p><p>I was truly surprised to get a call on a Saturday from David at Admore Lighting, who was very apologetic, and promised to get me the necessary parts shipped out on Monday. (He did offer to expedite them, however since my need is not urgent, I am happy to wait a little on the good old postal service).</p><p></p><p>Instead of trying to make excuses, or blame the retailer, David took full responsibility for the error, and offered to fix it immediately. Truly a class act, and just another example of the excellent customer service that seems to be norm at Admore Lighting.</p><p></p><p>Pete</p></blockquote><p></p>
[QUOTE="Wild72, post: 921553, member: 10498"] I recently ordered their LED kit for the Givi V46, together with the specific FJR harness from a well respected online vendor. Kit was received quickly, however when I went to install it, I found that a couple of necessary connectors were missing. Since the kit had arrived in a sealed Admore box, i figured I would try emailing the manufacturer on a Friday evening to see if they could help. I was truly surprised to get a call on a Saturday from David at Admore Lighting, who was very apologetic, and promised to get me the necessary parts shipped out on Monday. (He did offer to expedite them, however since my need is not urgent, I am happy to wait a little on the good old postal service). Instead of trying to make excuses, or blame the retailer, David took full responsibility for the error, and offered to fix it immediately. Truly a class act, and just another example of the excellent customer service that seems to be norm at Admore Lighting. Pete [/QUOTE]
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FJR Classifieds
Dealer & Vendor Feedback Forum
Admore Lighting (www.admorelighting.com)
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