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FJR Classifieds
Dealer & Vendor Feedback Forum
Cincinnati, Ohio, Valentine 1
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<blockquote data-quote="DN325Ci" data-source="post: 244490" data-attributes="member: 2132"><p>That's pretty poor, even unacceptable customer service.</p><p></p><p>However, I must say that I also had an opposite experience two years ago. In 2005 my 1997-vintage V1 was acting very strange and falsing a lot. I happened to be in Cincinnati in business and stopped by their location for diagnosis. I had to call them for directions - I had never been there. They took it in back, determined there was a component on the board that had gone bad with time & temperature, and simply soldered a new one on. I tried to pay them, but they just said it was no charge.</p><p></p><p>I was very happy with that level of service.</p><p></p><p>Don</p></blockquote><p></p>
[QUOTE="DN325Ci, post: 244490, member: 2132"] That's pretty poor, even unacceptable customer service. However, I must say that I also had an opposite experience two years ago. In 2005 my 1997-vintage V1 was acting very strange and falsing a lot. I happened to be in Cincinnati in business and stopped by their location for diagnosis. I had to call them for directions - I had never been there. They took it in back, determined there was a component on the board that had gone bad with time & temperature, and simply soldered a new one on. I tried to pay them, but they just said it was no charge. I was very happy with that level of service. Don [/QUOTE]
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FJR Classifieds
Dealer & Vendor Feedback Forum
Cincinnati, Ohio, Valentine 1
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