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FJR Classifieds
Dealer & Vendor Feedback Forum
FirstGear Customer Service
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<blockquote data-quote="OrangevaleFJR" data-source="post: 265292" data-attributes="member: 548"><p>Okay, they did ask my name, address and phone number.</p><p></p><p>I called and let them know that I broke the slider on my jacket zipper. I guess I am so eager to ride that I just yank on the thing too hard!</p><p></p><p>The customer service rep simply took my information and the new zipper slider is on the way.</p><p></p><p>This seems a little thing and I suppose it is, but I'm still happy with FirstGear support and this is the first time I have had to use them. Keep in mind, this is the same jacket that I've had for the last 3 years and 40k miles and it predates my 7/05 purchase of my FJR. Still with no questions asked they sent me a replacement part.</p><p></p><p>Thanks FirstGear!</p></blockquote><p></p>
[QUOTE="OrangevaleFJR, post: 265292, member: 548"] Okay, they did ask my name, address and phone number. I called and let them know that I broke the slider on my jacket zipper. I guess I am so eager to ride that I just yank on the thing too hard! The customer service rep simply took my information and the new zipper slider is on the way. This seems a little thing and I suppose it is, but I'm still happy with FirstGear support and this is the first time I have had to use them. Keep in mind, this is the same jacket that I've had for the last 3 years and 40k miles and it predates my 7/05 purchase of my FJR. Still with no questions asked they sent me a replacement part. Thanks FirstGear! [/QUOTE]
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FJR Classifieds
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