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FJR Motorcycle Forums
Technical & Mechanical Problems
FJRF013.2: Recall ECU Reprogram (Post Trans Recall) (2016-2021)
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<blockquote data-quote="Halr" data-source="post: 1442643" data-attributes="member: 89185"><p>I can definitely confirm that some shops don't do the ECU flash after the gear replacement! I had mine done in February and it was the first FJR for this dealer to do the recall. Here is part of an email to another FJR owner I had at the time. This was after the bike was reassembled (twice, due to an oil leak on the output shaft seal the first time!). When I went to pick up the bike, I casually asked "How did the ECU programming go?" and that's when I heard "What programming? This was only a transmission gear recall." I stood there in disbelief and told him to go in and read the entire recall procedure....</p><p></p><p>From the email:</p><p>It appears the dealer doesn’t understand how to get it to communicate with the computer. Service Mgr basically said my bike was broken and they could not program it! I said well it’s under a recall repair so can’t you fix the issue? He said outright no. He had given up and basically said it’s my problem. </p><p>I called another dealer and they wouldn’t touch it since the first dealer had responsibility. They said he would not get paid for the job if he could not complete it. He had already marked the job complete! </p><p>At this point I called costumer service at Yamaha. They told me they would call the dealer and put me on hold. </p><p>About 5 mins later they told me the dealer should have called Yamaha dealer tech line for help. Dealer said he had to get my permission but they told him he was totally wrong since he was working on a recall job under warranty. I told Yamaha rep that this was the second dealer I knew of that apparently never did the programming in the gear change.</p></blockquote><p></p>
[QUOTE="Halr, post: 1442643, member: 89185"] I can definitely confirm that some shops don't do the ECU flash after the gear replacement! I had mine done in February and it was the first FJR for this dealer to do the recall. Here is part of an email to another FJR owner I had at the time. This was after the bike was reassembled (twice, due to an oil leak on the output shaft seal the first time!). When I went to pick up the bike, I casually asked "How did the ECU programming go?" and that's when I heard "What programming? This was only a transmission gear recall." I stood there in disbelief and told him to go in and read the entire recall procedure.... From the email: It appears the dealer doesn’t understand how to get it to communicate with the computer. Service Mgr basically said my bike was broken and they could not program it! I said well it’s under a recall repair so can’t you fix the issue? He said outright no. He had given up and basically said it’s my problem. I called another dealer and they wouldn’t touch it since the first dealer had responsibility. They said he would not get paid for the job if he could not complete it. He had already marked the job complete! At this point I called costumer service at Yamaha. They told me they would call the dealer and put me on hold. About 5 mins later they told me the dealer should have called Yamaha dealer tech line for help. Dealer said he had to get my permission but they told him he was totally wrong since he was working on a recall job under warranty. I told Yamaha rep that this was the second dealer I knew of that apparently never did the programming in the gear change. [/QUOTE]
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FJR Motorcycle Forums
Technical & Mechanical Problems
FJRF013.2: Recall ECU Reprogram (Post Trans Recall) (2016-2021)
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