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FJR Motorcycle Forums
Technical & Mechanical Problems
FJRF013 - Transmission Recall for Second Gear (DE, UK, CA, & US) (2016-2020)
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<blockquote data-quote="RossKean" data-source="post: 1435557" data-attributes="member: 19880"><p>I think he knew exactly what he was saying - he was just lying to you because he didn't want the work. Sadly, he is probably not bothered by the loss of one sport-touring customer but the attitude will carry over into other aspect of the business. Too much competition out there to be able to survive very long when you are an asshole and treat customers like shit. There is no conceivable reason why they shouldn't be able to order the parts, make an appointment for you and turn your bike around within 2 or 3 days. (I would suggest you relay your experience to Yamaha corporate.) </p><p></p><p>It will be interesting to see how many bikes are subject to the recall. Yamaha has said 50% but I am betting there will be a lot more. Don't think I have heard from anybody yet about a bike that specifically was not included or one that just needed the ECU reflash.</p></blockquote><p></p>
[QUOTE="RossKean, post: 1435557, member: 19880"] I think he knew exactly what he was saying - he was just lying to you because he didn't want the work. Sadly, he is probably not bothered by the loss of one sport-touring customer but the attitude will carry over into other aspect of the business. Too much competition out there to be able to survive very long when you are an asshole and treat customers like shit. There is no conceivable reason why they shouldn't be able to order the parts, make an appointment for you and turn your bike around within 2 or 3 days. (I would suggest you relay your experience to Yamaha corporate.) It will be interesting to see how many bikes are subject to the recall. Yamaha has said 50% but I am betting there will be a lot more. Don't think I have heard from anybody yet about a bike that specifically was not included or one that just needed the ECU reflash. [/QUOTE]
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FJR Motorcycle Forums
Technical & Mechanical Problems
FJRF013 - Transmission Recall for Second Gear (DE, UK, CA, & US) (2016-2020)
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