Topspeed
Well-known member
So, I'm seeking member opinions and any information you guys can give me on a legal problem I have to deal with in Yuma, AZ.
Background info:
My mother lives off her social security disability and was renting an apartment in Yuma. Back on Sept 16 she was admitted to the local hospital because she was having a very hard time expressing herself verbally. After a few tests it was determined that she probably had a brain tumor and she was airlifted to a hospital in Phoenix. It was decided by the neurosurgeons in Phoenix that she needed a Craniotomy.
On Sept. 19 a cancerous tumor was removed from her brain that was about the size of a racquetball. She spent a week in the hospital and it was determined that due to the various issues of damage that had been done from the tumor and the immense amount of support she was going to need that she could no longer live alone in her apartment. Thus the day after she was discharged from the Hospital she came to live with me in Utah.
Now, it appears that while she was in the hospital the apartment above hers flooded. We did not know this until the evening of Saturday Sept 24th when we entered her apartment to pack a few things to take with us immediately to Utah. We found the carpets sopping wet. The plaster ceiling above the bathtub had collapsed. You could see where water had run down the walls causing the paint or plaster of the walls to loosen and droop. I immediately went to the apartment managers office and he was of course gone for the weekend, in his window, however was a phone number to call for emergencies. So, I called the number, no one answered, and I left a message detailing the the damage, how to get hold of me, etc... Unfortunately, we could not hang around until Monday to talk with the manger in person because I had to get back to work. The apartment manager never called back.
Thankfully, we had some local church members in Yuma with whom I'd been in contact and who were planning on packing up Mom's belongings, so I could come down a week or two later and haul her stuff away. They were informed of the flooded apartment and got in contact with the manager on Monday morning. Since it had been several days since the flood happened the manager decided that it needed professional cleaning and hired a company to go in and haul out Mom's stuff and clean up the apartment. The church members were on hand when this happened (around Thurs the 29the of Sept) and claimed the items that were salvageable.
So, everything was out of the apartment by Fri the 30th. I have since talked with the manager a couple of times about Mom's deposit money. Two weeks ago he told me it should have been mailed to her within a week of having moved out and he would call the owner and call me back that same day to let me know what was going on. I have heard nothing from him. My calls go unanswered and he never responds to my very polite voice mail inquiries. It appears to me that they have no plans on returning Mom's deposit.
I attempted to call Southern Arizona legal Aid today about my options and after 45 minutes on hold was allowed to leave a voice mail. Any thoughts on further courses of action?
Topspeed
Background info:
My mother lives off her social security disability and was renting an apartment in Yuma. Back on Sept 16 she was admitted to the local hospital because she was having a very hard time expressing herself verbally. After a few tests it was determined that she probably had a brain tumor and she was airlifted to a hospital in Phoenix. It was decided by the neurosurgeons in Phoenix that she needed a Craniotomy.
On Sept. 19 a cancerous tumor was removed from her brain that was about the size of a racquetball. She spent a week in the hospital and it was determined that due to the various issues of damage that had been done from the tumor and the immense amount of support she was going to need that she could no longer live alone in her apartment. Thus the day after she was discharged from the Hospital she came to live with me in Utah.
Now, it appears that while she was in the hospital the apartment above hers flooded. We did not know this until the evening of Saturday Sept 24th when we entered her apartment to pack a few things to take with us immediately to Utah. We found the carpets sopping wet. The plaster ceiling above the bathtub had collapsed. You could see where water had run down the walls causing the paint or plaster of the walls to loosen and droop. I immediately went to the apartment managers office and he was of course gone for the weekend, in his window, however was a phone number to call for emergencies. So, I called the number, no one answered, and I left a message detailing the the damage, how to get hold of me, etc... Unfortunately, we could not hang around until Monday to talk with the manger in person because I had to get back to work. The apartment manager never called back.
Thankfully, we had some local church members in Yuma with whom I'd been in contact and who were planning on packing up Mom's belongings, so I could come down a week or two later and haul her stuff away. They were informed of the flooded apartment and got in contact with the manager on Monday morning. Since it had been several days since the flood happened the manager decided that it needed professional cleaning and hired a company to go in and haul out Mom's stuff and clean up the apartment. The church members were on hand when this happened (around Thurs the 29the of Sept) and claimed the items that were salvageable.
So, everything was out of the apartment by Fri the 30th. I have since talked with the manager a couple of times about Mom's deposit money. Two weeks ago he told me it should have been mailed to her within a week of having moved out and he would call the owner and call me back that same day to let me know what was going on. I have heard nothing from him. My calls go unanswered and he never responds to my very polite voice mail inquiries. It appears to me that they have no plans on returning Mom's deposit.
I attempted to call Southern Arizona legal Aid today about my options and after 45 minutes on hold was allowed to leave a voice mail. Any thoughts on further courses of action?
Topspeed
