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FJR Motorcycle Forums
Technical & Mechanical Problems
Garmin support for the 2610
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<blockquote data-quote="bramfrank" data-source="post: 115071" data-attributes="member: 2163"><p>My expereience was not quite the same as yours - though I can attribute some of that to being in Canada.</p><p></p><p>My old SP3 had an intermittent connection issue - it took them more than 4 weeks to even look at the unit. In the end they sent me a refurb - so why did I have to wait a month?</p><p></p><p>Then, when one of my 276Cs had a problem last year I sent it in - they variously told me they'd already sent it back (and even gave me a tracking number), they'd lost it, they hadn't received it, they were about to look at it, it was unrepairable, they had left it on the wrong loading dock and it grew moss and so on.</p><p></p><p>NINE WEEKS later I got my unit back (literally - the same unit) by overnight Fedex . . . . unrepaired.</p><p></p><p>They took only SIX weeks to replace the unit the second time around.</p></blockquote><p></p>
[QUOTE="bramfrank, post: 115071, member: 2163"] My expereience was not quite the same as yours - though I can attribute some of that to being in Canada. My old SP3 had an intermittent connection issue - it took them more than 4 weeks to even look at the unit. In the end they sent me a refurb - so why did I have to wait a month? Then, when one of my 276Cs had a problem last year I sent it in - they variously told me they'd already sent it back (and even gave me a tracking number), they'd lost it, they hadn't received it, they were about to look at it, it was unrepairable, they had left it on the wrong loading dock and it grew moss and so on. NINE WEEKS later I got my unit back (literally - the same unit) by overnight Fedex . . . . unrepaired. They took only SIX weeks to replace the unit the second time around. [/QUOTE]
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FJR Motorcycle Forums
Technical & Mechanical Problems
Garmin support for the 2610
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