Sena SMH10 Firmware 5.0 - Universal Intercom
- Thread starter gixxerjasen
- Start date
Help Support Yamaha FJR Motorcycle Forum:
Hawkerplt
Well-known member
Not yet. Will post my results when I attempt to resolve this. Thanks again!
Hawkerplt
Well-known member
Ok. I've tried all USB ports on the PC. (Windows 7). My phone's USB is different. The only other computer is my laptop from work and the company firewalls didn't like Sena SW. I'm on hold with Sena Tech Support to see what is next. Hopefully they are working on a fix on their end. It shouldn't be this much of an issue to uplink updates!
gixxerjasen
Well-known member
Got anyone else nearby with a Sena that has the software installed that can try it on their computer?
I updated my SMH10-11 headset from a computer running (obsolete) WinXP sometime last week. The update process went flawlessly. After updating the headset is still paired with my zumo 550 fine. Note: I did not delete and re-establish the pairing per the firmware update instructions (just too lazy), and that may be why it is still working for me. The headset also pairs just fine with my SM10 BT hub/transmitter, which is the other half of my bluetooth setup.
Looking forward to attempting to pair with other BT headsets in intercom mode.
Looking forward to attempting to pair with other BT headsets in intercom mode.
Hawkerplt
Well-known member
Tech Support at Sena wants me to send my unit in. They will confirm normal operation and install the firm ware for me. Thanks for the assistance!!
gixxerjasen
Well-known member
That's awesome!
Geezer
Parsimonious Curmudgeon
Let us know what happens. I am glad that they are going to take care of it, but I hope the problem is unique to your set and not a more widespread issue.
gixxerjasen
Well-known member
Went from 80F on Saturday to low 20's on Sunday. Sunday was cold, windy and freezing rain. Perfect opportunity to sit and fiddle with computer things. I got mine updated to 5.0 flawlessly and without fuss. Now, if only I could try them out except sitting in my kitchen with the helmet on. Freaking ice on the ground today and 2F with the windchill just standing still. I'm ready for some spring!
escapefjrtist
Searching for Dry Roads
I'm with Jasen, updated mine yesterday to v5.0 easily. Cleared the iPhone pairing, re-paired and all seems to be working fine. Probably won't get to road test until later this week.
--G
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Geezer
Parsimonious Curmudgeon
I updated mine yesterday. I have a pair of SMH10s and have not used them yet, so this was a learning experience.
After I installed the software I hooked an SMH10 up and tried to update. The software did not recognize the hardware at first. I re-tried a couple of times and it finally worked. I think I needed to hold the buttons in a few seconds after the leds started flashing to make it work. I haven't tried to pair anything.
After I installed the software I hooked an SMH10 up and tried to update. The software did not recognize the hardware at first. I re-tried a couple of times and it finally worked. I think I needed to hold the buttons in a few seconds after the leds started flashing to make it work. I haven't tried to pair anything.
huron52
Well-known member
I have heard of some problems with the V5 some have got it to work some have gone back to V4.3 I myself haven't done anything..... maybe when this snow starts to melt I will pull them out and charge them up and figure out if I want to load V5
Attempted to re-pair my zumo 550 with a Sena SMH10-11 previously upgraded to V5.0 firmware. Got the same symptoms.
Rolled Sena back to 4.1.1
So... once the zumo has been paired to the Sena headset, if you subsequently just update the Sena firmware and don't try to re-pair it the headset will continue to work fine. Which would probably be OK until some time in the future when / if you wanted to re-establish the pairings. That also tells me there is an incompatibility / bug in the code that is being sent to the zumo from the V5.0 Sena. Guess I'll wait until V5.1 to upgrade the firmware again.
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SFCJCA
It's a dry heat
I cannot get the SMH10 v5 to pair with my garmin 2820. I tried a factory reset and clear faults. The garmin sees the SMH10 but the SMH10 won't connect to the garmin. Oh well, rolled the firmware back to v4.2. Hopefully, v5.1 will be released soon.
My setup:
Garmin Streetpilot 2820 for GPS directions
SM10 hardwired to radar detector and MP3 player
Cell phone paired for calls only
Single SMH10
My setup:
Garmin Streetpilot 2820 for GPS directions
SM10 hardwired to radar detector and MP3 player
Cell phone paired for calls only
Single SMH10
VinnyBoy
Member
I see that Sena has added a patch to specifically address compatibility with Garmin GPS's, so those of you with issues pairing to your Garmin might try reloading V 5.0 to get the new patch.
I tried universal pairing with a Scala Q3 with some success. I say "some" because a simple one to one pairing went flawlessly and the intercom worked great. Then we tried a 4 way intercom between 2 Senas and 2 Q3's, which worked half the time and it's procedurally complex because the Q3's must join a Sena. This is because it is not possible to initiate more than one intercom at a time from the same headset, the other party must initiate an intercom with you. And so how do they know you want to have a 3 or 4 way chat then? Well hand signals or smoke signals I suppose, and therein lies the technological rub - new fangled gear requiring old school communication techniques. If you're not following this, it's not you. A multi party, multi brand Intercom with 3 or 4 headsets is complicated to set up. When you go to try it, you'll understand.
And the final wisdom. Non Sena folks won't necessarily know what the process is for initiating an intercom with a Sena once your paired up. For Q3 folks, you need to push both buttons at the same time (channel 1 and channel 2?) to initiate an intercom. My buddy with the Q3 did an inter web search to find that out.
I'm pleased to be able to connect with non Sena headsets, so I hope this doesn't dampen anyone's enthusiasm for a truly significant leap forward on Sena's part.
I tried universal pairing with a Scala Q3 with some success. I say "some" because a simple one to one pairing went flawlessly and the intercom worked great. Then we tried a 4 way intercom between 2 Senas and 2 Q3's, which worked half the time and it's procedurally complex because the Q3's must join a Sena. This is because it is not possible to initiate more than one intercom at a time from the same headset, the other party must initiate an intercom with you. And so how do they know you want to have a 3 or 4 way chat then? Well hand signals or smoke signals I suppose, and therein lies the technological rub - new fangled gear requiring old school communication techniques. If you're not following this, it's not you. A multi party, multi brand Intercom with 3 or 4 headsets is complicated to set up. When you go to try it, you'll understand.
And the final wisdom. Non Sena folks won't necessarily know what the process is for initiating an intercom with a Sena once your paired up. For Q3 folks, you need to push both buttons at the same time (channel 1 and channel 2?) to initiate an intercom. My buddy with the Q3 did an inter web search to find that out.
I'm pleased to be able to connect with non Sena headsets, so I hope this doesn't dampen anyone's enthusiasm for a truly significant leap forward on Sena's part.
SFCJCA
It's a dry heat
Just re-did the firmware update to V5.0 and now it pairs perfectly with my zumo 550.
Thanks for the heads up VinnyBoy!
PS - You may want to download an updated version of the SMH10 User's Guide that covers the new features of V5.0
Thanks for the heads up VinnyBoy!
PS - You may want to download an updated version of the SMH10 User's Guide that covers the new features of V5.0
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SFCJCA
It's a dry heat
I don't know if it was the new version of V5 or the recommendation from Sena tech support to reset to factory default that did the trick. But everything works as it should. Thanks VinnyBoy!
stevec677
Well-known member
Sorry to jump in on an existing topic, but you guys seem to be very knowledgeable on this subject.
I am looking to purchase a Bluetooth headset to do the following:
a) hear prompts from my Garmin 350
B) communicate with another rider who is using a Scala G9
c) communicate with possible other riders using SENA products
Is the SENS SMH10 the best/most economical choice?
I am looking to purchase a Bluetooth headset to do the following:
a) hear prompts from my Garmin 350
B) communicate with another rider who is using a Scala G9
c) communicate with possible other riders using SENA products
Is the SENS SMH10 the best/most economical choice?
RichDoyle
Well-known member
I have a pair of these units. When updating the software one of them worked fine but the other failed in the middle of the process and it won't respond to anything. It appears to be fully charged but can't get it recognized, can't even power it up to try to connect. Tried all manner of factory reset instructions, but it stays dead.
This particular unit was a replacement from Sena for another one that did precisely the same thing. Anyone know any tricks to get this thing to reset? Otherwise back to Sena for replacement ... again.
This particular unit was a replacement from Sena for another one that did precisely the same thing. Anyone know any tricks to get this thing to reset? Otherwise back to Sena for replacement ... again.
