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FJR Classifieds
Dealer & Vendor Feedback Forum
Clearwaterlights.com, Clearwater Lights
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<blockquote data-quote="PhilJet09" data-source="post: 1047496" data-attributes="member: 20341"><p>I purchased a set of Glenda lights back in 2011 and mounted them low on my forks with their supplied mounts. The installation was easy and the lights have worked flawlessly ever since. The only (minor) issue that I had with them is that the front black aluminum bezels have faded to a gold color, but it never bothered me enough to get off my lazy butt to have them replaced. Now, almost two years later and definitely out of warranty, I finally decided I wanted to get this fixed. I sent them an email with just my name and email address requesting to BUY a new set of bezels because mine had faded. I didn't ask for a warranty repair, nor did I expect one.</p><p></p><p>I got a reply first thing the next morning from Lorett just to confirm that I still lived at the same address they had on file so they could send out some new bezels free of charge. I couldn't ask for better customer service than that!</p></blockquote><p></p>
[QUOTE="PhilJet09, post: 1047496, member: 20341"] I purchased a set of Glenda lights back in 2011 and mounted them low on my forks with their supplied mounts. The installation was easy and the lights have worked flawlessly ever since. The only (minor) issue that I had with them is that the front black aluminum bezels have faded to a gold color, but it never bothered me enough to get off my lazy butt to have them replaced. Now, almost two years later and definitely out of warranty, I finally decided I wanted to get this fixed. I sent them an email with just my name and email address requesting to BUY a new set of bezels because mine had faded. I didn't ask for a warranty repair, nor did I expect one. I got a reply first thing the next morning from Lorett just to confirm that I still lived at the same address they had on file so they could send out some new bezels free of charge. I couldn't ask for better customer service than that! [/QUOTE]
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FJR Classifieds
Dealer & Vendor Feedback Forum
Clearwaterlights.com, Clearwater Lights
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