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FJR Motorcycle Forums
FJR Specific Discussion
Yamaha 1300 fjr survey
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<blockquote data-quote="FJRBill" data-source="post: 488190" data-attributes="member: 15623"><p>JD Powers surveys are sent back to the factory management and quality groups to show what people think of their purchases. My company has corrected all of the negetive issues that came back last year and have put in counter measures to prevent reoccurances again this year. You would think the survey came down from the mountain since it's held in such high reguard. These surveys are taken seriously for those of you who plan to fill one out. I'm in the automotive industry, quality assurance, and all I hear lately has to do with being ready for the October survey. Send Yamaha everything that you want changed or have an issue with along with all of the positive aspects. It will get back to the factory, all the way to the floor, and change will happen based on the survey. You want different colors, let them know.</p></blockquote><p></p>
[QUOTE="FJRBill, post: 488190, member: 15623"] JD Powers surveys are sent back to the factory management and quality groups to show what people think of their purchases. My company has corrected all of the negetive issues that came back last year and have put in counter measures to prevent reoccurances again this year. You would think the survey came down from the mountain since it's held in such high reguard. These surveys are taken seriously for those of you who plan to fill one out. I'm in the automotive industry, quality assurance, and all I hear lately has to do with being ready for the October survey. Send Yamaha everything that you want changed or have an issue with along with all of the positive aspects. It will get back to the factory, all the way to the floor, and change will happen based on the survey. You want different colors, let them know. [/QUOTE]
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FJR Motorcycle Forums
FJR Specific Discussion
Yamaha 1300 fjr survey
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