ScottyUSN
Well-known member
I emailed OtterBox when my HTC EVO phone cover that is about 8 months old inner skin was a bit stretched out. Gaps at the top and bottom of the phone.
If your not familiar with these covers. They have a silicon type sleeve then an outer hard plastic cover. Mine is the Commuter model.
A few hours after my email, I received a reply my new Commuter case was being sent, and a week later the new case was in my mailbox. No fee's, no proof of purchase, etc.
It might have helped having a phone model that was only 8 months old, and I believe the warranty for the phone cases is 1 year.
If your not familiar with these covers. They have a silicon type sleeve then an outer hard plastic cover. Mine is the Commuter model.
A few hours after my email, I received a reply my new Commuter case was being sent, and a week later the new case was in my mailbox. No fee's, no proof of purchase, etc.
It might have helped having a phone model that was only 8 months old, and I believe the warranty for the phone cases is 1 year.