So I'm riding my new 2015ES through central Florida, cruise control on, minding my own business, enjoying life, when suddenly up from the side of the road a vulture flies up from it's carrion, but instead of flying off into the trees, it heads straight at me ! No time to react, the big bird hits the front end, cartwheels off my left shoulder and ends up a heap of black feathers behind me on the road. At the time, I thought it just hit my touring windscreen and that was it (no damage to the windscreen). Thought wow, that doesn't happen every day ! But, at the next fuel stop I take a look at the front end, and there's blood and feathers everywhere ! Not to mention a busted right headlamp and cracked fairing !
So I take the bike to the dealer where I bought it's service dept. Work out the quote with the insurance co., everything's cool. $2K of repairs, I pay my $500 deductible, and pick up the bike the next week. Do a walk around, everything looks in order. They even washed it and topped off the tank. So, I reset Trip1 (on a different screen from the ODO as I have it configured) as I always do to keep track of fuel mileage and drove off. Then...the next day I'm rolling through the info screens and see the ODO has a lot more miles than it should ! Long story short, they put 48 miles on the beast while in their possession.
So now worse case scenarios are running through my head, some young technician took it out for a 50 mile joy ride, redlining the engine, quick shifting the tranny, and generally wreaking havoc on MY BIKE, causing long term damage that won't rear it's ugly head until months from now.
They really didn't need to test ride it at all, no engine work done, only body work.
I brought it to their attention, the CSR says "oh I need to check with the technician..." No answer yet. I'm not letting it go. But don't have a sense of what adequate compensation is. I took a picture of the ODO and Trip1 displays the next day to prove the pickup mileage. And drop off mileage is documented by the dealer.
Has anyone encountered this situation ?
What are my rights ?!?!
So I take the bike to the dealer where I bought it's service dept. Work out the quote with the insurance co., everything's cool. $2K of repairs, I pay my $500 deductible, and pick up the bike the next week. Do a walk around, everything looks in order. They even washed it and topped off the tank. So, I reset Trip1 (on a different screen from the ODO as I have it configured) as I always do to keep track of fuel mileage and drove off. Then...the next day I'm rolling through the info screens and see the ODO has a lot more miles than it should ! Long story short, they put 48 miles on the beast while in their possession.
So now worse case scenarios are running through my head, some young technician took it out for a 50 mile joy ride, redlining the engine, quick shifting the tranny, and generally wreaking havoc on MY BIKE, causing long term damage that won't rear it's ugly head until months from now.
They really didn't need to test ride it at all, no engine work done, only body work.
I brought it to their attention, the CSR says "oh I need to check with the technician..." No answer yet. I'm not letting it go. But don't have a sense of what adequate compensation is. I took a picture of the ODO and Trip1 displays the next day to prove the pickup mileage. And drop off mileage is documented by the dealer.
Has anyone encountered this situation ?
What are my rights ?!?!
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