Heber Guy
Well-known member
Hey Guys,
I got the full zoot Wilbers shock during the first group buy about 18 months ago. 25,000 miles later the shock was leaking about the main shaft and handling was getting slightly iffy. My thought was man this is going to be a hassle to get fixed and let's hope I don't need to argue about the warranty.
Called Klaus at Wilbers and explained the problems and decided to go with a heavier spring and a rebuild. Well, about 3 weeks go buy and the shock shows up looking like new with a new spring. The bike feels better than it did when the shock was new and had the softer spring.
Total charge $50 for the spring, $20 for shipping and rebuild covered under warranty.
I am very happy all the way around with the shock, service, relatively quick turnaround and pleasant business relations.
Thank you Klaus for selling a good product and thanks again WC for putting this together for us.
Al :yahoo: :yahoo: :yahoo:
I got the full zoot Wilbers shock during the first group buy about 18 months ago. 25,000 miles later the shock was leaking about the main shaft and handling was getting slightly iffy. My thought was man this is going to be a hassle to get fixed and let's hope I don't need to argue about the warranty.
Called Klaus at Wilbers and explained the problems and decided to go with a heavier spring and a rebuild. Well, about 3 weeks go buy and the shock shows up looking like new with a new spring. The bike feels better than it did when the shock was new and had the softer spring.
Total charge $50 for the spring, $20 for shipping and rebuild covered under warranty.
I am very happy all the way around with the shock, service, relatively quick turnaround and pleasant business relations.
Thank you Klaus for selling a good product and thanks again WC for putting this together for us.
Al :yahoo: :yahoo: :yahoo: