worldbound4now
Well-known member
I ordered a set of Avon Storms on the evening of 5/13/2007 (after close of business if they're open on a Sunday). On Monday 5/14/2007 I received an email stating that they were out of my tires due to a west coast shortage.
"Peter due to a west coast AVon shortage, I will not be able to ship
your tires until wednesday. That means you will probably have them on
thursday.
If that is too slow just email me to cancel
thanks for your order
blaine"
I received shipment notice on 5/15/2007 and this morning, before 0830, the tires were at my door. Too slow????? Holy crap. Even with a delay as they perceive it, I was happy to get my order on Wednesday. I'm so used to tires arriving by ground a week or more after I order them. This type of customer service and follow-up (without me having to hound them down) is fantastic. This was my first order from SWMOTO and it will not be my last.
"Peter due to a west coast AVon shortage, I will not be able to ship
your tires until wednesday. That means you will probably have them on
thursday.
If that is too slow just email me to cancel
thanks for your order
blaine"
I received shipment notice on 5/15/2007 and this morning, before 0830, the tires were at my door. Too slow????? Holy crap. Even with a delay as they perceive it, I was happy to get my order on Wednesday. I'm so used to tires arriving by ground a week or more after I order them. This type of customer service and follow-up (without me having to hound them down) is fantastic. This was my first order from SWMOTO and it will not be my last.